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Get Help at Capitol Technology University
Overview
This guide provides a directory of departments you can contact when you need assistance at Capitol Tech. Each office supports specific areas such as financial aid, registration, IT, and student life. Use the table below to find the right office for your needs.
Estimated Time to Review: 2–3 minutes
Instructions
For help with… | Contact Office | Phone | Portal/Links | |
VA Benefits, Hometown Heroes Program, Corporate/Gov’t Sponsorship, Billing & Payments | Business Office | 301-369-2318 | ||
FAFSA, Loans, Financial Aid Questions | Financial Aid | 301-369-3624 | ||
Transcripts, Course Registration, Substitutions, Transfer Credits, Degree Changes | Registration & Records | — | ||
Education Plans, Degree Requirements, Course Selection | Advising | — | ||
OnTheHub Discounted Software, Student Programs | Student Life | 249-965-2494 | ||
Learn@Capitol (Canvas), Zoom, Course Evaluations | Online Learning Help Desk | 866-960-9620 | — | |
MyCapitol Portal, Login Credentials, Email, VMware, Azure, Zoom | IT Department | 240-965-2454 | ||
Lab Logins, vSphere, CYBRScore | Cyber Lab Managers | — | — | |
Access to Research & Learning Resources | Library | 301-369-2553 | — | |
Career Advising, Internships, Job Resources | Career Services | — | — | |
Accessibility & Disability Accommodations | Disability Services | — | — | |
Other Academic Concerns | Dean of Undergraduate Academics – Dr. Shehata | — | — | |
Advocacy & Student Concerns | Dean of Students | — | — |
Troubleshooting
- If your issue involves more than one area (e.g., registration and billing), reach out to both departments to ensure your concern is fully addressed.
- Double-check office hours on the MyCapitol Portal before calling, as hours may change during holidays or special events.
Still Need Help?
If you’re unsure who to contact or your concern isn’t listed here, email ask@captechu.edu and our team will direct your request to the right department.