Information Technology
Department Overview
Our Information Technology Department is dedicated to providing reliable technical support and innovative solutions to meet the digital needs of our institution. From maintaining network infrastructure to implementing innovative software solutions, we strive to ensure seamless operations and enhance the technological experience for our faculty, staff, and students.
Hours
Monday – Friday: 8:30 a.m. – 5:00 p.m. ET
Summer Hours:
Monday – Thursday: 8:30 a.m. – 5:00 p.m. ET
Friday: 8:30 a.m. – 3:00 p.m. ET
Mission & Goals
Our mission is to empower our institution through technology. We aim to deliver reliable, secure, and innovative IT solutions that support the academic and administrative needs of our community. Our goals include enhancing digital infrastructure, fostering a culture of technological excellence, and providing responsive support to enable seamless operations and drive institutional success.
Resources
If your question remains unanswered or if you require further assistance, please do not hesitate to contact us at ithelp@captechu.edu
Related Articles
FAQ
Need Additional Support?
If your question remains unanswered or if you require further assistance, please do not hesitate to contact us at ithelp@captechu.edu
Please include in your email:
- Name
- ID Number
- CapTechU email (and personal email if you’re locked out of CapTechU’s email)
- The system you are having an issue with: Email, Portal, Virtual Library (adding URLs are appreciated.)
- Error message
- Any full-screen pictures of the error message
Troubleshooting steps: clear cache/cookies, incognito/private mode, etc.