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Privacy Statement

Protecting Your Privacy

Your privacy is of the utmost importance to us. This Privacy Statement outlines how we collect, use, and protect your personal information when you interact with our Knowledge Base. 

Information We Collect

When you access our Knowledge Base, we may collect certain data to help us improve the user experience and troubleshoot issues. This information may include, but is not limited to, usage data, IP addresses, and interactions with the site. Additionally, we may use third-party plugins and services to enhance site functionality, which may collect limited personal information as detailed below. Rest assured that any data collected is done in compliance with our institution’s privacy policies and applicable data protection laws. 

Third-Party Tools and Plugins

We utilize a variety of third-party tools and plugins to provide and enhance site functionality. These plugins may collect personal data, such as IP addresses, interaction data (e.g., forms, polls), or user input. The data collected is used for purposes such as spam protection, content personalization, media delivery, and improving site performance. The third-party plugins we use include, but are not limited to: 

  • Akismet Anti-Spam for spam protection. 
  • Crowdsignal for forms, polls, and ratings. 
  • Jetpack for site analytics and security. 
  • Elementor and its extensions for site design and interactivity. 

Each plugin is carefully chosen to ensure compliance with our privacy policies, and we only collect the minimum amount of personal information required for their operation. For more details on the data practices of these third parties, please refer to their respective privacy policies.

How We Use Your Data

The information collected is used solely to improve the quality of our services. It may be used to: 

  • Enhance site functionality and performance. 
  • Provide technical support when needed. 
  • Personalize content and optimize search features. 
  • Protect against spam and malicious activity. 

Data Security

We implement stringent security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Access to any personal information is restricted to authorized personnel only. 

Your Privacy Rights

You have the right to inquire about how your personal data is used, request corrections to inaccurate data, or ask for the removal of certain data. For more information on your privacy rights or to exercise these rights, please contact us at ask@captechu.edu. 

For further details, please refer to our full Privacy Policy available at Capitol Technology Privacy Policy. 

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