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How to Access Zoom Class Recordings in Canvas

Overview

Description: This guide will show you how to navigate and access your Zoom class recordings in Canvas. 

Estimated time of completion: 3 minutes 

Instructions

  1. Log into Canvas 
  2. Use the Course Navigation menu on the left to find Courses.
    red square around the course icon in the left navigational menu
  3. Select the course you want to view the Zoom recordings for.

    red arrow pointing to a course title
  4. Click on Zoom in the Navigation menu.
    red arrow pointing to Zoom in the left navigational menu of the Course screen
  5. Navigate to Cloud Recordings.

    red arrow pointing to cloud recordings
  6. Search the list of recordings to find the one you want to watch. Then click the recording to view it.

    red arrow pointing to the clickable link a user will find within the Cloud Recordings Section.

Troubleshooting

  • Can’t find the “Zoom” option in the Course Navigation menu: Make sure the instructor has enabled Zoom for the course. If it’s not visible, contact your instructor to confirm that Zoom is available in the course navigation. 
  • No recordings found under “Cloud Recordings”: Verify that the instructor has uploaded the recordings. Check the correct course and date and reach out to the instructor if necessary to confirm availability. 
  • Recording not playing or loading slowly: Check your internet connection and refresh the page. If issues persist, try clearing your browser’s cache or switching to a different browser. 

Still Need Help?

Should you encounter any issues, please contact us at ask@captechu.edu for assistance. 

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