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Optimizing Outlook for Better Email Management

Overview

Description: This article provides tips and instructions on organizing your inbox using Outlook’s built-in tools, such as folders, rules, and search filters, to improve email efficiency and management. 

Estimated Time of Completion (ETOC): 10–20 minutes, depending on the number of customizations. 

Instructions

  1. Organizing Emails with Folders 
    • In the Outlook web or desktop app, navigate to the left-hand pane where your email folders are displayed. 
    • Right-click Inbox (or another folder) and select New Folder. 
    • Name the folder and drag and drop emails into it for better organization. 
  2. Creating Rules for Automatic Sorting 
    • In the desktop app: 
      • Go to the Home tab and select Rules > Manage Rules & Alerts. 
      • Click New Rule, choose a template (e.g., “Move messages from someone to a folder”), and follow the prompts. 
    • In the web app: 
      • Click the gear icon (top-right corner), select View All Outlook Settings, then go to Mail > Rules. 
      • Click Add New Rule, set conditions (e.g., sender or keywords), and choose an action like moving to a specific folder. 
  3. Using Focused Inbox 
    • Focused Inbox helps prioritize important emails. 
    • In Outlook: 
      • Go to View (desktop) or click the gear icon (web) and toggle on Focused Inbox. 
      • Outlook will automatically sort emails into Focused and Other tabs. 
  4. Using Search Filters to Find Emails Quickly 
    • Use the search bar at the top of the interface to locate emails by keywords, sender, or date. 
    • Click the dropdown or “Advanced Search” to refine by specific fields like Subject, Attachments, or Time Received. 
  5. Archiving Old Emails 
    • Select emails you want to archive and click the Archive button (available on the ribbon or toolbar). 
    • Archived emails are moved to the Archive folder and can still be searched later. 
  6. Setting Up Email Flags and Categories 
    • Right-click an email to flag it for follow-up or assign a category for color-coded organization. 
    • To manage categories, go to Tags > Categorize > All Categories in the desktop app. 

Troubleshooting

  • Folder Not Appearing: Ensure you’ve created it under the correct parent folder. Refresh the page or app if necessary. 
  • Rules Not Working: 
    • Check if the rule is applied to the correct account (if managing multiple accounts). 
    • Ensure no conflicting rules are set. 
  • Search Not Showing Results: 
    • Confirm the correct mailbox is selected. 
    • Clear cache or rebuild the search index in the desktop app. 
  • Focused Inbox Not Sorting Properly: Mark emails manually as Focused or Other to help train the feature. 

Still Need Help?

For additional assistance, please contact IThelp@captechu.edu or submit a ticket at https://help.captechu.edu 

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