How do I submit a work order for facilities help?

To ensure your request is handled quickly and accurately, follow these tips when completing each section of the form: 

• Title of the Work Request: Use a clear and concise title that summarizes the issue or request.
  • Example: Leaking ceiling in Room 210 or Request for event setup in Auditorium 
• How Can We Help?
  • Provide detailed information about the issue or service being requested. Include: 
    • What the problem is (e.g., AC not working, light flickering, chair broken) 
    • Where it’s located (building, floor, room) 
    • Any relevant context (e.g., “started this morning,” “needed for event on Friday”) 
• Your Name, Phone Number, and Email
  • Fill out all contact information so the Facilities team can follow up if needed. 
• Where or What Is Having the Problem?
  • Use the search bar or dropdown menu to select the affected location or asset: 
    • For rooms or offices, enter the room number (e.g., 203B) 
    • For shared spaces, try keywords like “restroom,” “hallway,” or “lobby” 
    • If you can’t locate your exact area, choose “I’m not sure” and type the specific location into the Title or How Can We Help? field 
• Requested Completion Date: This field auto-fills with today’s date. If you are submitting a request for a future event (e.g., setup needs), you may update this to reflect your preferred completion date. 
• Attach File: Upload a photo that helps clarify the request. This is highly encouraged for visual issues (e.g., broken items, leaks, setups).