Ask Capitol

Capitol.Instructure (Old Canvas) Shutdown

Shutdown Notice

As we progress towards improving your ability to leverage Canvas to create meaningful learning experiences, we would like to thank you for your diligence in transitioning to a new instance of Learn@Captiol (Canvas). Your ability to embrace this change has created an overall secure and seamless access pathway for all users.

The next phase in this process is to suspend student and non-administrative access to Captiol.instructure.edu. On October 28, 2024, we will officially suspend access to all non-administrative users. This administrator group consists of Department Chairs, Deans, Advising and Online Learning Administrators.

Once this instance is shut down there will be a banner posted on the old URL notifying the community the page is no longer functional and redirecting the users to the new instance of Canvas.

FAQ

Why are we shutting down the Old Version of Canvas?

The shutdown will remove roadblocks for user access and eliminate inaccurate access pathways for administrators.

What will happen to my course information in the Old Version of Canvas?

If you are a non-administrator, you will no longer be able to access the data. We encourage you to download any information you may want to preserve prior to the shutdown.

How will non administrative users request information from the Old Version of Canvas?

Users can submit a ticket by messaging ask@captechu.edu or completing the Course Content Request Form.

Will my access credentials change when I am made an Admin?

No, your login credentials will remain the same. Online Learning will provide all administrators documentation for accessing the administrative functions of Canvas.

Need Additional Support?

If there are any additional questions we may have missed in the FAQ, we encourage all faculty to utilize the Online Learning Feedback hub opposed to emailing to ensure we systematically capture and address your question and update our FAQ pages.